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Featured Solutions

Harness the power of Plantronics Manager Pro cloud data to expand your experience.

Apps

Expand the reach of your Plantronics Manager Pro data by connecting to trusted applications created by approved software partners. Discover these apps and more by visiting App Center within your Plantronics Manager Pro tenant.

AlertPro

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With TetraVX AlertPro and Plantronics Manager Pro, you can take the guessing game out of call quality issue resolution. With a centralized management platform for monitoring, alerting, and reporting, AlertPro provides visibility into network issues – down to the individual Plantronics headset - decreasing time to resolution for IT departments. Whether your root cause is related to range, user behavior, or interference, AlertPro and Plantronics Manager Pro offers an end-to-end solution for  troubleshooting call quality issues – faster.

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UC Diagnostics

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Understanding network health from one Bluetooth headset to another is a challenge for IT, support professionals and managed service providers. Nectar Services Corp. and Plantronics offer the first end-to-end diagnostics solution to help detect and troubleshoot call quality issues faster, track network health over time and ensure higher quality voice communications across the enterprise. 

  • Supports IT, support professionals and managed service providers responsible for Microsoft for Skype Unified Communications deployments
  • Identifies Plantronics Bluetooth headset issues related to range, user behavior, environmental noise and interference from high user density.
  • Detects and diagnoses call quality and root causes of call quality issues, speeding resolution

Solution Providers

Solution Providers use Plantronics APIs to create new custom applications, or build integrations into existing applications.
Some ways that Solution Providers can help you:

  • Mash-up user behavior data patterns related to mute, volume and Quick Disconnect functionality with user headset activity patterns, including headset calls made/received and call duration.
  • Improve the quality of conversations by identifying individuals and/or physical locations where the percentage of overtalk time during conversations is higher than normal. 
  • Analyze and troubleshoot radio link quality with Bluetooth headset to USB adapter connection metrics. 
  • Identify trends related to acoustic events across an organization to derive actionable health and safety-related insights. 
  • Understand what's going on at the first three feet for a complete end to end view of the entire UC communication chain.

CloudAssist

As a Managed Services Provider for Office 365 and a certified partner for both Microsoft Power BI and Plantronics Manager Pro, CloudAssist utilizes the Plantronics Manager Pro APIs to provide services for Microsoft Skype for Business and Microsoft Teams UC deployments in order to help customers:

  • Increases UC adoption: With actionable KPI dashboards like Microsoft Power BI and the creation of automated proactive process flows to optimize a UC platform
  • Visualize health of headset estate: merge headset usage data with other data sources to provide an unprecedented UC deployment overview at a single glance.

    

    

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TetraVX

TetraVX is a service provider that works to define the solutions that are best for your business no matter what technologies or obstacles exist. With extensive experience working with Plantronics APIs TetraVX can find the right solution to drive your organization’s success. With multi-vendor interoperability, TetraVX industry-leading platforms and applications make “rip and replace” a thing of the past.

Do you have your own developers? Create your application or integration!