Contact Center

Plantronics contact center headsets improve call quality and enhance metrics such as FCR rates. Our call center headsets contribute to heightened customer and agent satisfaction, providing all-day comfort and the best customer experience.

Overview
Products
Trends
Tools & Resources

Optimizing the agent-customer experience

Contact centers are often the first and last point of contact between a business and its customers. High quality customer communication, across multiple devices is no longer desired - it's expected. Plantronics headsets enable call center workers to provide customers with one seamless communications experience, while also increasing productivity and improving both agent and customer satisfaction.

Creating smarter customer service

The relationship between customers and customer service representatives (CSRs) has changed, and the shift is having profound business implications.

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Our products can improve your business

For businesses that don't compromise on customer service, Plantronics high quality headsets can increase agent productivity and satisfaction.

    • EncorePro 710/720
    • EncorePro 710/720
    • Recompense os vendedores que apresentarem o melhor desempenho com nossos headsets topo de linha.
    • EncorePro 530
    • EncorePro 530
    • O headset mais leve de sua categoria com um novíssimo design sobre o ouvido.
    • EncorePro 540
    • EncorePro 540
    • O headset mais flexível combina em um só design três opções de uso facilmente substituíveis.