IP40 Audio Processor
The IP40 audio processor simplifies contact centre desktops and lowers costs by eliminating the need for over featured desk phones with largely redundant interfaces, or expensive PC upgrades required to run IP softphones. Plugging directly into the Ethernet port, agents no longer need an IP desk phone or softphone to place and receive calls. Unlike a soft phone the IP40 assures audio quality as the voice path is entirely independent of the PC. Compatible with Contact Centre Applications from most major vendors, the IP40 delivers clear and crisp audio quality, reliability, a small form factor and a competitive price.
Points forts
- Supports power over Ethernet for minimum desktop clutter
- Inbuilt Ethernet switch to enable single Ethernet connection for IP40 and PC
- Small footprint for minimum desktop clutter
- Minimal interface to reduce agent ‘fiddling’
- The ideal replacement for IP softphones – ensures audio processing is done off the PC for greater reliability
- Smaller, more focussed form factor than IP hardphones for remote configuration through web browser or configuration file
- Works with the leading contact centre applications and provides frequently used call controls, such as answer/end, hold and mute,
- Supports G711 and G729 codecs
