We at Plantronics realize that customer satisfaction depends not only on how the product works out of the box, but how well it performs over time. We are so confident in the quality, reliability and dependability of our products that we offer a full year warranty on all our commercial products and a one year warranty on all retail products. And we take it one step farther by enhancing the terms of the standard warranty to two full years on many of our most popular commercial products.
During the designated warranty period, Plantronics will replace returned products, without exception and regardless of cause, including conditions due to manufacturing defects, customer misuse or accident. No charge will be made for returned units which have "No Trouble Found." (Please see "Note", below.)
The warranty period lasts for 12 months (or 24 months on products that specify our extended 2 year warranty) from the manufacturing date code, date of order or date of shipment, whichever is latest.
We will ship a replacement product within one working day after we receive your returned product. To minimize the disruption to your operation, we'll ship the replacement via overnight air at our expense.
All replacement products will continue under warranty for one year (or the balance of the original two year warranty period when applicable) - whichever is longest.
Through this generous product warranty, we hope you will continue to be delighted with Plantronics, our products and our service.
Note: This warranty applies only to products purchased, used and returned for service in the United States or Canada. See Plantronics' limited warranty terms and conditions for full details. Outside the United States and Canada, contact your local distributor for warranty conditions and service policies.