Support

Spokes Software

PerSono Suite

Operating Systems: Windows XP, Windows Vista (32 bit only)

• Softphone Compatibility Matrix

PerSono Suite for Savi Office

This software supports the Savi Office Beta trial. The shipped version of this software installs additional components and must be installed first.

PerSono Pro

This firmware release changes the DA60 characteristics as follows:

• The maximum receive level is increased 6dB in phone mode only.
• The transmit audio processing is improved to increase the level of a quiet voice from a DA60 user.
• Installation Instructions
• FAQs

This firmware release changes the DA60 characteristics as follows:

• Side tone was not independent of receive volume in previous releases - It is with this release.
• Power on default of the side tone used to be at the lowest setting - It is now set at -6dB.
• Installation Instructions

PerSonoCall Enterprise

The application provides integration between softphone applications and CS50-USB / CS60-USB / Voyager 510-USB headsets as well as the DA45 USB-to-Headset Adapter.

• Release Notes

Troubleshooting Skype settings

Skype has provided a detailed sound set-up guide to troubleshoot audio problems here: http://www.skype.com/help/guides/soundsetup.html

Please follow their instructions to set the audio device to the appropriate Plantronics audio device for both playback and recording. For example the Voyager 510-USB would be listed as "PLANTRONICS BT ADAPTER".

PerSonoCall Consumer Edition Software for Windows

The applications provided integration between Skype and the .Audio 910 headset solution.

• Release Notes

Troubleshooting Skype settings

Skype has provided a detailed sound set-up guide to troubleshoot audio problems here: http://www.skype.com/help/guides/soundsetup.html

Please follow their instructions to set the audio device to the appropriate Plantronics audio device for both playback and recording. For example the Voyager 510-USB would be listed as "PLANTRONICS BT ADAPTER".

PerSono for DSP

Note for Mac Users: The DSP headsets work with Macintosh computers and do not require any additional drivers from Plantronics. It may be necessary, however, to open the Macintosh control panel called "System Preferences" and verify that the headset is selected in the Sound Effects, Output, and Input tabs.

Note for Vista users: Persono Software is not compatible with the Microsoft Vista operating system. However, the DSP headsets will work with the Vista operating system and do not require any additional drivers from Plantronics.

PerSono Software for Windows

PerSono software for WindowsXP, 98SE, 2000 and Millennium

• Installation Instructions
• Windows XP Compatibility

PerSono Utilities for Windows

• Device Driver Update for Windows 2000, Service Pack 3 and Service Pack 4 only
• Installation Instructions
• pers-drv (148KB)
• Contains usbplant.sys and usbplant.inf files used during installation of DSP headsets.
• ReadMe File
• Windows installation guide for DSP Headsets

PerSono Firmware for Windows

• Firmware update to 3.21b, 4.05b, or 5.00f. Fixes Windows XP volume control issue.
• Installation Instructions

Calisto Pro Series

Mac Software

This software provides the link between your Calisto phone and Skype. It provides the ability to remotely detect and answer/end a Skype call via the Calisto headset or handset. It also allows you to transfer up to 200 Apple Address Book contacts into the Phonebook on your Calisto handset. See PDF user guide addendum for usage instructions.

Note: Supports Skype calling for Mac OS 10.4 up to 10.5.6 only. Not compatible with Snow Leopard.

• Calisto Pro for Mac - User Guide Addendum
• Calisto Pro for Mac - User Guide Addendum (Spanish)
• Calisto Pro for Mac - User Guide Addendum (French)

PC Software

This software provides the link between your Calisto phone and your VoIP softphone applications on your computer. PerSonoCall software provides the ability to remotely detect and answer/end a VoIP call via the Calisto headset or handset.

2.11.7 Release Notes

• Advanced user option to "lock headset radio link on" so Calisto can be used with other audio programs on your PC (see checkbox in basic options tab). If radio link is locked on, battery can drain quickly.
• Calisto Softphone Compatibility Guide

Outlook Phonebook Utility

This software allows you to transfer and manage up to 200 Outlook contacts into the Phonebook on your Calisto handset.

2.45 Release Notes

• Ability to sort contacts by first or last name
• Ability to add "1" before a phone number entry automatically (option in settings tab)