Tools & Services

Whether you need help installing your systems, training your agents, managing your inventory or servicing your headsets, we have something for you. It's all part of our commitment to ensuring every call you make with a Plantronics headset is a Good Call.

Headset Installation

We've spent years developing the simplest installation process possible, along with a set of user-friendly support materials to guide you through setting up your headsets.

Agent Training

Proper agent training can significantly reduce downtime due to product failures, theft and vandalism while boosting agent performance and customer satisfaction. That's why we've developed a series of online training demos that can help get your staff up and running in no time.

Headset management

We know that high volume contact centers need continual support and complete inventory control. That's why we provide you with an on-site Headset Service Station, a central location for handling all issues pertaining to your headset.

Warranty and Repair

When we promise hassle-free, worry-free service, we mean it. Because we know continuous product performance is critical to your contact center. So if any product fails to perform to the highest standard, we replace it within 48 hours—guaranteed.

Lease Financing

Our NextBuy Headset Procurement Program enables contact centers to make convenient monthly payments through a competitive lease purchase program—so your next headset investment never has to wait.