Headset Service Station
The Headset Service Station helps contact center headset administrators reduce costs and increase productivity.
Large contact centers put heavy demands on headset administrators. Because your success is our success, Plantronics delivers the management tool that helps administrators centralize and organize their inventory-the Headset Service Station.
From administrative tasks such as inventory control and inventory allocation, to technical tasks such as testing and parts replacement, the Headset Service Station provides a sensible, efficient, and secure resource center.
The Headset Service Station makes it easy and effortless for contact center associates to become part of your overall headset solution. It's the place where they can drop off headsets for testing, replacement, or inventory count. And it's where they can easily pick up accessories.
The bottom line is that the Headset Service Station gives your contact center a single location specifically focused on successful headset management.
- Centralized control. A single location for inventory management that reduces lost and misplaced equipment. Better control also reduces out-of-warranty expenses.
- Advanced replacement center. Provides location for collection, boxing, and shipping of headsets in need of service.
- Secured storage. Locking compartments hold over 200 headsets and accessories, and help you control inventory of headsets, parts, and accessories.
- Dispensing station. Your associates can quickly find and choose appropriate genuine Plantronics headsets and accessories, reducing downtime.
- Testing center. Engineered to be rugged enough to support headset testing and modification.
- Consolidated administration. Central location for dispensing work directives regarding headsets improves communications.
- Usage monitoring. Single point of control means better measurement of usage, and better forecasting and budgeting for headsets.
- Handicapped access. Countertops, workspace, and access panels are ADA compliant.
- Dimensions. System of three interlocking high-quality cabinets whose combined measurements are 60 inches high, 96 inches wide, and 24 inches deep.
