Home Office Productivity with the M214C
For Pam Ferguson, working at home means avoiding a commute and adding a couple more hours of productivity to her workday. Pam runs a virtual agency called Marketing Minds out of her house and relies on numerous freelancers – web designers, graphic artists and other marketing professionals – to get the job done for her clients. She handles a variety of corporate communications projects for high tech companies, and spends a large part of her day on the phone. And she's also a stickler for keeping a professional image at all times.
Hands-free Convenience
As an avid multitasker, Pam has found that a headset is crucial to her daily routine. "I just can't afford to be tied to the phone," Pam remarks. "I've got to have my hands free. I'm constantly walking around my office looking for files, or spending time searching for information online while I'm talking to clients. And I'm not a big speakerphone proponent—;I don't find that very professional."
When Pam was first introduced to the M214C headset, it was love at first listen. She found the over-the-head design extremely lightweight and comfortable—;even when wearing it for six or more hours a day. She particularly appreciates its convenience when on long conference calls with many participants from all around the country on the line.
Great for Delivering Excellent Customer Service
There are many advantages that Pam immediately noticed once she started using the M214C headset. For starters, it's quick and simple to use—;you simply use your existing cordless phone with a 2.5mm jack, plug in the M214C and your headset is up and running with no set-up. She really noticed the difference in sound quality when talking to a large team on a conference call. "When I'm talking to some of my clients and my graphic artist, I often have a hard time hearing them. People are always asking them to speak up. But they always hear me just fine!" she observes. "I'm really concerned about having everyone hear me clearly, and I use the microphone boost regularly."
The M214C also allows Pam to mute her line so that the daily distractions of home background noise – her kids, barking dogs, gardeners – simply is no longer an issue for her. She just mutes her headset to screen out any interference. Once Pam was gripped by a fit of coughing on the phone, but thanks to her headset, her clients didn't hear a thing.
Amazing Productivity
"I think overall the headset has been a fabulous productivity tool for me," says Pam. "I love having my hands free to do instant messaging or e-mailing while on the phone, and I have confidence that my clients are really hearing what I'm saying." Above all, the M214C lets Pam maintain the high standards of professionalism that she demands, allowing her to communicate more clearly with her customers every day.
