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Smarter working just got smarter - introducing Smarter Apps

Almost every app you use could be classified as a "dumb app" – they require some form of instruction from you before they start to work. Imagine if the apps that made it easier to connect, collaborate and communicate with your colleagues worked automatically. As you work smarter, shouldn't your apps work smarter too?

That's why Plantronics are launching Smarter Apps. With a single action you will soon be able to:

  1. Optimise audio quality depending on your environment
  2. Lock your PC when you step away from your desk to ensure privacy/security and reduce energy usage
  3. Set your presence status automatically based on headset detected user states
  4. Answer your call as soon as the headset is worn
  5. Pass caller information from your mobile to your PC/Cloud based apps to bring contextual information to you when needed and to help shift the call to the best screen available for improved collaboration.

What is powering this change?

The headset. It makes using apps more intuitive by recognising your wearing state, proximity to devices, presence and caller information. We call it "Contextual Intelligence".

What does this mean for business?

Contextual Intelligence transforms the user experience and enables new ways of working not possible before. This will enable a broad range of applications to better serve the user and help to improve collaboration and business-critical workflows.

  1. Social
  2. CRM
  3. Conferencing
  4. Security
  5. ACD/Contact Centre

Sococo provides a virtual office environment for you and your team.

Sococo's app means everyone can see who is available for a call. Your avatar shows your status, you can develop virtual conference rooms with everyone on a call and even break off into smaller groups. With your Plantronics Voyager headset all you have to do is put it on or take it off and your presence is automatically updated.

Find out more about Sococo >>

Five9 are the leaders in on-demand, hosted call centres.

Their app lets you combine state-of-the-art headset technology with the latest in cloud-based flexibility. Using a Plantronics headset, contact centre agents can connect with experts or colleagues, wherever they happen to be at the time. Ideal if your reps work from home or remote offices.

Find out more about Five9 >>

PGi is one of the biggest names in virtual meetings.

Their iMeet app offers highly secure video conferences for businesses, with no downloads, hardware or restrictions on devices. Teamed with the Plantronics Voyager headset, iMeet lets people see when you are wearing your headset or if it is muted; it knows when to switch to a private chat; and will intuitively take your conversation online as soon as you are near your computer.

Find out more about PGI and iMeet >>

Nuance Communications, Inc is a leading provider of speech solutions and and value-added reseller Expressware to deliver superior voice recognition and improved usability for business professionals.

VoxEnable™ is a Smart App from Expressware that brings contextual intelligence to Nuance's Dragon NaturallySpeaking speech recognition software using the Smart Sensor technology in Plantronics' intelligent Voyager® PRO UC SmartSet to deliver superior speech recognition.

Find out more about Nuance >>