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APV-6A/APV-62/APV-63 (Avaya EHS Cable): How to Install

Article ID : 000009058

This procedure explains how to install the APV-6A/APV-62/APV-63 EHS cable, which is compatible with the following Avaya phone models:
  • 1608
  • 1616
  • 9620
  • 9630
  • 9640
  • 9650
  • 9670
  • 1408
  • 1416
  • 2410
  • 4630
  • 5410
  • 6416D+M
  • 6424D+M


Special Requirements
  • For all above referenced phone models except the 1408 and 1416, the ring detect cable (Part Number 71737-02) is required if using with a CS50, CS55, CS60, CS70, CS70N, CS351N, or CS361N.
  • 24XX and 54XX phones require firmware 4.0 or greater
  • 9608 and 96X1 phones require version 6.1 SP3 on their server
To Install the EHS Cable
  1. On your base, set your compatibility switch and speaking and listening volumes to the following:
    Setting CS50/CS55/CS70/CS70N/ CS351N/CS361N
    Cable APV-6A
    CS500 Series
    Cable APV-62 or APV-63
    Savi Office/700 Series
    Cable APV-62 or APV-63
    Compatibility 1 A A
    Speaking Volume B 2 2
    Listening Volume 2 3 3
      Image of Settings Image of Settings Image of Settings
  2. Connect your EHS cable to your phone as follows:

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