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CS60/CS70N/CS351/CS361: How to Reset

How do I reset my CS60, CS70N, CS351, and CS361?

Procedure

How do I reset the software in the CS60 headset?

To enable the software reset process please follow the steps below. This can help resolve problems with the headset not communicating to the charging base station.

  1. Press and hold both MUTE and CALL control button on headset.
  2. You will see a green light come on below the silver button. You should see the LED flash 6 times in 1 set. You need to hold both buttons in until you see 4 sets of 6 flashes.
  3. Release both buttons after you have seen the 4th set.
  4. Put headset into main base
  5. On the back of the main base, Press and hold the + and - buttons until the red power light on the front of the base starts to flash.
  6. Release the buttons on the back.
  7. Press and hold the black mute wheel in on the headset until you see a green light come on the headset.
  8. Release the button and wait until the green light goes out.

Your headset is now subscribed to the main base.

How do I reset the CS70, CS70N, CS351 and CS361 headset?

To enable the software reset process please follow the steps below. This can help resolve problems with the headset not communicating to the charging base station.

  1. Press and hold both + and - and CALL control button on headset.
  2. You will see an Orange light come next to the call control button. You should see the LED flash 6 times in 1 set. You need to hold all buttons in until you see 4 sets of 6 flashes.
  3. Release all buttons after you have seen the 4th set.
  4. Put headset into main base
  5. On the back of the main base, Press and hold the + and - buttons until the red power light on the front of the base starts to flash
  6. Release the buttons on the back.
  7. Press and hold the volume down in on the headset until you see an Orange light (CS70) or Green light (CS351, CS361) come on the headset.
  8. Release the button and wait until the Orange light goes out.

Your headset is now subscribed to the main base.