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Plantronics currently ships direct to consumer only to the United States, United Kingdom, Germany, France, Italy, Finland, Netherlands, Spain, and Australia.

Voyager Pro HD: How to Update the Firmware

Article ID : 000011141

MyHeadset Updater enables you to update the firmware on your Voyager Pro HD headset, as well as to set certain options for your headset, such as the preferred language for voice prompts. The following procedure explains how to install MyHeadset Updater, as well as to how to update your firmware.


To download and install the software:
  1. Go to
  2. Choose Voyager Pro HD, and then click Get Started.
  3. Click Start.
  4. Click Download.
  5. Follow the on screen prompts for downloading and installing the application.
To update the firmware:
  1. Go to
  2. Choose Voyager Pro HD, and then click Get Started.
  3. Plug your headset into your computer using your USB charging cable, and then click Continue.
  4. On the Personalize Your Settings screen, set any desired options.
  5. Click Update Your Headset.
  6. On the Review Settings screen, click Update. MyHeadset Updater will update your headset's firmware, as well as change the settings you specified, if applicable.

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