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Plantronics currently ships direct to consumer only to the United States, United Kingdom, Germany, France, Italy, Finland, Netherlands, Spain, and Australia.

Voyager Pro UC (B230/B230-M): How to Update the Firmware

Article ID : 000008878

MyHeadset Updater enables you to update the firmware on your Voyager Pro UC (B230/B230-M) headset, as well as its Bluetooth USB adapter (BT300).


To download and install the software:
  1. Go to
  2. Click Continue.
  3. Click Download Now.
  4. Follow the on screen prompts for downloading and installing the application.
To update the firmware:
  1. Plug your Bluetooth USB adapter or your headset (via its USB charging cable) into your computer.
  2. Go to
  3. The application will tell you when your headset is connected. Click Continue.
  4. The application will tell you if your firmware needs to be updated. If it does, click Update Headset.
  5. When the warning message appears, click Continue.
  6. When the update is complete, click Finish.
  7. If you would like to update the firmware on both the headset and the Bluetooth USB adapter, you have to run this procedure for each device.

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