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Plantronics currently ships direct to consumer only to the United States, United Kingdom, Germany, France, Italy, Finland, Netherlands, Spain, and Australia.

CA12CD: Battery

Article ID : 000005214
Yes, the delay is normal. According to the User's Guide (attached below), the delay may take up to 45 seconds.  The delay is caused when the remote unit looks for the best channel to link to and then cycles back to that channel.  Typically, this should only take around 13 seconds.    

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