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Spokes Known Issue: 'Restore Defaults' Button Still Enabled after Locking the Device Settings

Issue

After device settings are locked in the Plantronics Control Panel (PCP), the Restore Defaults button is still enabled, which you can click to reset the device settings to the factory defaults, until you click the OK button.

Cause

You have to click the OK button in order to activate the lock on the device settings and remove the Restore Defaults button from view.

Workaround/Resolution

Click the OK button after you lock the device settings.

Affected Operating System(s)

All versions of Windows

Affected Software Application(s)

Spokes 2.7

Affected Hardware

Devices that support Device Settings with Feature Set Lock, including the Savi 400 series and Savi 700 series

Date Raised

14 September 2012

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