Blackwire 700 Series: Unable to Update Firmware or Set Preferences when Used with the MDA200

Article ID : 000010794

Question

I am unable to update the firmware or set the preferences of my Blackwire C710/C710-M/C720/C720-M headset when it is plugged into my MDA200. What can I do?

Answer

The MDA200 is not capable of performing firmware updates; therefore, when you need to update the firmware or change the settings of your Blackwire 700 series headset, you'll have to plug it directly into your computer's USB port.

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