Support Knowledge Base

Online Resources
Warranty & Replacements
Search Knowledge Base

HL10/A Troubleshooting: Beeps in my headset when using my speaker phone


Why do I hear beeps in my headset when using my speaker phone?


If you are using a handset lifter accessory (as the HL10), please note that your handset lifter utilizes a ring detection microphone to alert you when you receive incoming calls. This microphone may also alert you when you use the speaker phone, because the microphone may misinterpret the sounds from your speaker phone as ring tones.

We suggest that you simply unplug the lifter from the bottom of the wireless base unit while using speaker phone mode so that you will not be distracted by the alert tones.