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HL10/A Troubleshooting: Lifter Accessory and a Polycom phone

Question

Lifter Accessory and a Polycom phone

Answer

 

There is new part designed to resolve a problem with Polycom IP phones in that they have no handset cradle and when used with an HL10 gravity takes over and the handset falls off.

This part will act as part of the cradle to support the handset allowing for reliable operation of the lifter.

The part number is:  76141-01.