My computer is asking for drivers. Where do I get them?
Plantronics does not provide drivers for the USB headsets, because our headset drivers are native to the Windows operating system.
The following drivers should appear in your Windows Device Manager:
Under Human Interface Devices, you should show 2 drivers:
Under Sound, Video, and Game Controllers, you should show 1 driver:
After the headset is plugged in, you should have the following listed under Universal Serial Bus Controllers: "Bulk Driver" OR "Plantronics Headset." The driver required by the Plantronics device should load automatically - no software is needed.
The * means this driver is supplied by Windows/ Microsoft.
To locate the Device Manger in Windows XP: - Click the Start Menu, select Settings and click on Control Panel. Double-click the System icon. Go to the Device Manager tab (Windows 2000 and XP users should go to the Hardware tab and click on the Device Manager button).
If you are missing drivers, locate your operating system installation disc and reload it. It will load all necessary drivers. If you do not have that disc, contact your operating system provider or computer manufacturer. You may also be able to download these drivers online.
Why This Occurs: