Voyager 510 System Troubleshooting: Callers Can't Hear
Article ID :
Callers cannot hear me on the Voyager 510S. What should I do?
This could be caused by a number of things. Please check the following:
- Check the 510S Users Guide to make sure the unit has been installed correctly.
- Make sure the mute switch is not on. (This is the small black button on the headset itself; when the mute is on you will hear periodic beeps.)
- Make sure that your speaking volume level is adjusted correctly. (This is located on the back of the charging base. 1 is the loudest and 4 is the softest).
- Check the configuration setting (round dial on the left side of the base). Try other configuration dial settings on the base unit.
to visit our fully illustrated, interactive Voyager guide.