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Voyager 510 System Troubleshooting: No dial tone

Question

I do not hear a dial tone on the Voyager 510S System.  What should I do?

Answer

This could be caused by a number of problems.  Please check the following:

  • Ensure that the phone is plugged into a working phone line and that you do get a dial tone through the phone's hand receiver when the headset is turned off. 
  • Check the 510S Users Guide (attached below) and check that the unit is installed correctly.
  • Make sure you are within the 30 foot (10 Meters) range of the base unit.
  • Make sure the unit has a full charge.
  • Make sure the listen volume levels are adjusted properly. 

Click here to visit our Voyager page, a fully illustrated, interactive guide.