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Savi 700 Series Troubleshooting: Audio delay with Savi 700 paired to iPhone 5

Question

I use my Savi 700 with an iPhone 5.  When I attempt to answer an incoming call there is a delay of several seconds before the audio is connected. What can I do?

Answer

Savi 700 base firmware 19.85 corrects the problem, and is available now.  Use the Plantronics Update Manager to install the upgrade. To access the Update Manager, click Start > All Programs > Plantronics > Plantronics Update Manager.