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Plantronics currently ships direct to consumer only to the United States, United Kingdom, Germany, France, Italy, Finland, Netherlands, Spain, and Australia.

Voyager Legend Troubleshooting: Sensors not working as expected

Article ID : 000012621


The Smart Sensors on my Voyager Legend aren't working. What can I do?


Turn the Sensors Off: If you have continued issues with the Smart Sensors, try turning them off. You can do so using MyHeadset Updater:
  1. Go to
  2. Select Voyager Legend.
  3. Click Get Started.
  4. Follow the on screen prompts until you reach the "Personalize Your Settings" screen.
  5. In the "Smart Sensors" section, click No to turn sensors off or Yes to turn sensors on.
  6. Click the Update Your Headset button at the bottom of the screen.

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