The contact center is no longer one location, but many. In the past, central locations could control background noise, but now agents can be anywhere. Result? Customers don’t always feel that they’re being heard. In this eBook, we discuss how quality acoustics can be maintained by choosing the right headset and by programming it according to its role and context.
To receive a free copy of the eBook, please submit your information and we will email you the download link.Back to Contact Center