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EngagementWare

Extra care with every call

Effortless Engagement

Your brand represents a promise you make to your customers. What area of your business is delivering on that promise through the customer experience? For most organizations, it's the people on the frontline—often the customer service representatives (CSRs).

Delivering a great customer experience is something every brand strives for. But what is the key to success? In a single word, engagement. How your CSRs engage with your customers will determine the customer experience and that, in turn, represents the brand experience.

Download the guide
Build your brand around better service

How customer service centers can make incremental changes to deliver the service quality that customers now demand.

Easier Customer Engagement with EncorePro

Five ways headset technologies and the EncorePro Family can improve customer experience.

Reliability Slideshare

How the right headsets can have a big impact on brand experience and the bottom line.

Comfort Infographic

Why physical comfort for your CSRs is critical to customer engagement.

EncorePro 500 Series

Precision Audio
All-day Comfort
Durability

Every great customer service experience begins with the phrase, "How can I help you?" Even if a customer calls in from a busy airport, they expect to be heard clearly the first time. That's why Plantronics has completely reimagined audio performance to meet the demands of the modern customer service center.

Customer service representatives often spend their workday helping customers over the phone. But there is nothing more distracting than a headset that causes discomfort after just a few hours of use. That's why Plantronics has completely reimagined comfort with the EncorePro 500 Series.

The EncorePro 500 Series is built to meet the demands of the modern customer service center. Laser-welded construction and metal joints provide unbeatable toughness making our headsets comfortable yet durable.


Customer Service Center Products
    • EncorePro 510/520
    • EncorePro 510/520
    • Customer Service Headset
    • The all-new generation of our most popular headsets.
    • CS500 XD Series
    • CS500 XD Series
    • Wireless Headset System
    • Triple the number of wireless headsets in the same space without compromise
    • Savi 700 Series
    • Savi 700 Series
    • Wireless Headset System
    • Enjoy wireless freedom while seamlessly managing PC, mobile and desk phone calls with a single intelligent headset system.
    • EncorePro 540
    • EncorePro 540
    • Customer Service Headset
    • The most flexible headset combines three easily swappable wearing styles in one design.
    • EncorePro 710/720
    • EncorePro 710/720
    • Customer Service Headset
    • The highest performance headsets for highest performing employees deliver award-winning design, luxurious comfort, and a premium look and feel.
    • DA Series
    • DA Series
    • USB Audio Processor
    • USB audio processor that connects QD equipped headsets to PC

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