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Global Citizenship

At Plantronics, Global Citizenship refers to the values of promoting environmental health, reducing our environmental footprint, and being a socially responsible citizen. Simply put, it's about being good to our customers, our employees, our communities, and our planet.

Overview
Community
Environment
Associates
Product Stewardship

Plantronics is dedicated to operating conscientiously in all areas of our business. This means striving to create positive change in everything we do: from helping to develop and strengthen the communities in which we operate; to creating a safe, healthy, and inclusive workplace; to helping our customers meet their Sustainability goals; to minimizing our carbon footprint, reducing electronic waste, and conserving resources.

Corporate Governance

Plantronics is committed to sound principles of corporate governance. Integrity is and has always been a significant part of both our culture and the way we conduct business. At this website, we provide you with key information about our corporate governance policies. These policies provide a framework for the proper operation of our Company, consistent with our shareholders' best interests and the requirements of the law.

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Community

Santa Cruz, California
Tijuana, Mexico
Chattanooga, Tennessee
Community Support Worldwide
  • Corporate Headquarters (Santa Cruz, CA)

    • Our relationship with Second Harvest Food Bank of Santa Cruz County goes back to 1997 when we participated in the annual food drive for the first time. Over the past 17 years, we've donated more than 2.5 million pounds of food for local families.
    • Our 2013 Holiday Food Drive generated over 1.4 million meals for families in need.
    • Each week, employees volunteer their time during lunch to distribute food to those in need via the Meals on Wheels program.
    • Each year we donate between 500–1,000 headsets to local nonprofits
    • For more than 20 years, we've been a supporter of the United Way.
  • Plantronics México (Tijuana, Mexico)

    • Twice a year employees and their families volunteer to participate in cleaning the Tijuana beaches; over the years more than 1,500 associates have participated in this program.
    • Plamex supports local schools with donations of equipment, machinery, furnishings, and information on recycling.
    • Work teams visit homes for the elderly, spending time dancing, singing, and playing games.
    • Plamex employees have created a Corporate Social Responsibility Team that carries out community projects every quarter, such as toy drives for children of military families.
    • Plamex supports local schools with donations of equipment, machinery, furnishings, and information on recycling.
    • Over the past decade, Plamex has contributed to natural disaster relief funds in Baja California, Tabasco, Chiapas, Veracruz, and Sonora, among others. Employees have held food and clothing drives for communities in need.
    • Work teams adopt an orphanage each year and provide necessities such as toothbrushes and shampoo. Employees also volunteer their time to take the children camping and to the movies, among other activities.
  • Clarity (Chattanooga, Tennessee)

    • Clarity sponsors a team of employees who participate in the national Walk4Hearing event, raising money for programs and services for people with hearing loss.
    • Clarity employees adopt a local senior citizens' center over the holidays and provide gifts, food, and donations.
    • Employees support the Chattanooga Food Bank with an annual donation.
    • Employees annually support Blood Assurance, a local nonprofit blood center that serves more than 50 area healthcare facilities.
    • Select amplified telephones from Clarity now carry the Arthritis Foundation's Ease of Use commendation for user friendly products. Phones that have received this award include the C4230, D600, D700, and XLC series of phones. Clarity is the only company that has been recognized by the Arthritis Foundation with an Easy-of- Use commendation for amplified telephones.
    • Clarity associates support the local Home Instead Senior Care in their "Be A Santa To A Senior" program that distributes gifts to seniors who live in local nursing and assisted living facilities who may otherwise be forgotten during the holidays.
  • Community Support Worldwide

    • Our Asia Pacific offices support a special education school in China and employees in China have donated the proceeds from a company Ping-Pong tournament to a local charity.
    • In Europe, we support a handicapped welfare program in the Netherlands, as well as road safety and antidrug programs in Sweden.
    • UK employees donate laptops, computer monitors, and cell phones to local schools and charities in the UK.

Environment

Sun & Solar
Emissions Reporting
Recycling
Water Conservation
Sustainable Building Practices
  • Solar and Sun Power

    Santa Cruz
    Tijuana, Mexico
    Royal Wootton Bassett, UK
    Chattanooga, Tennessee
    • Santa Cruz

      Our headquarters in Santa Cruz, CA feature the largest solar and sun tube installation in Santa Cruz County. Eighty percent of our site utility bill is offset by solar power. Hundreds of sun tubes reduce lighting costs and save energy by using natural light. In total, our energy conservation efforts save approximately 1,395,000 kilowatts annually.


      Monitoring System

      In June of 2006, Plantronics commissioned a 262 kW photovoltaic system. Integral to the system is the web-based monitoring. Plantronics wanted to monitor the system to:

      • Confirm production of electricity.
      • Enable maintenance department to monitor system output.
      • Allow employees to see, from their desktops, that the system is performing.
      • Help enhance their already environmentally friendly image.

      The system installer, Barry Swenson Builder, wanted to monitor the system to:

      • Confirm the day to day system performance.
      • Confirm the expected monthly output.
      • Advertise their successful installations.
      System Size 262.5 kW
      SAPC 165 Modules 1260
      SAPC 175 Modules 312
      Xantrex 225 kW Inverter 1
      Xantrex 30 kW Inverter 2
      System Orientation South
      Module Pitch 20 degree
      Project Developer Real Estate Strategies & Solutions
      General Contractor Barry Swenson Builder
      Project Integrator ElectroRoof
      System Installer Owens Electric and Solar
      Roofer Central Coating Company
    • Tijuana, Mexico

      Our manufacturing facility in Tijuana, Mexico, has just completed the largest solar installation in Tijuana County and the State of Baja California. It is the second largest capacity installed over the roof in Latin America. There are 4,284 panels generating 1.3 Megawatts of electricity, enough to offset seventy percent of the building's annual consumption of electricity. Our louvered ceiling lets in natural light directly from the top, but at an angle that avoids glare, further reducing the facility's impact on the environment.

    • Royal Wootton Bassett, UK

      Our facility in the United Kingdom has also added solar panels to its roof. 584 panels in total, generating roughly 115,350 kilowatt hours to date since June 2013.

    • Chattanooga, Tennessee

      The solar panels at our Clarity facility in Tennessee have generated over 60,200 kilowatt hours in their second year, five percent more than was estimated. These panels will reduce CO2 emissions by 942 tons over a 25 year period.

  • Plantronics Emissions Reporting

    Plantronics is committed to reducing its impact on the environment. Our recent efforts have enabled us to put a stake in the ground and report our Greenhouse Gas Emissions (GHG) for the first time. We understand that many aspects of our business impact the environment and the communities in which we live and work. A smaller footprint is better for business, better for our customers, and better for the planet.

    Our goal for FY15 is to reduce emissions globally by 5% in this next year. We look forward to tracking and reporting our progress.

    Excessive Carbon Dioxide (CO2) emission is problematic to our atmosphere because of its ability to trap heat; the measurement of this ability is called "Global Warming Potential." There are many GHG gases other than CO2; some of which have a Global Warming Potential 10,000 times that of CO2. For simplicity, all GHGs are measured and converted into CO2 equivalent (CO2e).

    A standard GHG report organizes the sources of emissions into two main categories:

    • Scope 1 emissions originate from company facilities directly; they include any gases burned on-site, the exhaust from company-owned vehicles, as well as fugitive emissions from fire suppression and refrigerant-containing equipment.
    • Scope 2 emissions are indirect, and result from emissions created off-site by the company's purchase of electricity.

    Plantronics is in the early stages of measuring GHG emissions, but we have captured the major sources at our three biggest facilities located in Santa Cruz, CA (US), Swindon (UK), and Tijuana (MX) (our manufacturing facility called Plamex).

    In the past year, Plantronics has managed to both grow the business and reduce total emissions relative to increases in revenue. With continued investments in solar energy generation, we expect to reduce our emissions year over year.

  • Recycling

    Plantronics works continuously to reduce waste and prevent pollution at our facilities, in all aspects of the manufacturing process, and each of our products' lifecycles. At our Santa Cruz facility, we recycle all paper, cardboard, small batteries, fluorescent tubes, and e-waste.

    Our manufacturing facilities follow strict recycling programs, and their employees receive full training on best practices. Plamex, our manufacturing facility in Mexico, recycles more than 6.3 million pounds of materials (cardboard, plastics, cables, and components) per year.

    We've sent over 215,000 pounds of e-waste to our recycling company since 2012.

  • Water Conservation

    All of our Santa Cruz buildings have been designed to meet the standards of California's voluntary Savings by Design program, featuring energy-efficient construction, low-flow toilets, and waterless urinals that save approximately 300,000 gallons of water per year.

    Drought-tolerant plants, shrubs, and grasses make up the majority of our landscaping. Our "smart" irrigation system uses satellite data to calculate the amount of water to use, saving approximately 250,000 gallons of water per year.

    Total water conservation efforts at Plantronics saves more than 550,000 gallons of water each year.

  • Santa Cruz, CA
    Royal Wootton Bassett, UK
    • Plantronics' global headquarters is located in Santa Cruz, California, known for its beautiful ocean side location and environmentally aware sensibilities. Our recent Smarter Working building redesign of our main building includes natural floor materials such as cork, sisal (plant fiber) and recycled carpet, all of which absorb sound.

      Our new ceiling wave, which also helps reduce noise, is designed to reflect the sound wave of our company logo and the ocean waves outside. Natural light and glass walls open up the interior, and ergonomically correct chairs ensure comfort for everyone. As Plantronics continues to remodel our Santa Cruz headquarters, we will continue to follow these practices.

      Main Ceiling

      • Fully recyclable Ecophon Gedina A ceiling tiles
      • 70% post-consumer recycled content
      • 5% pre-consumer recycled content

      Main Carpet

      • Total recycled content (by weight): 39.6%
      • 27.9% pre-consumer
      • 11.7% post-consumer
      • Cradle to Cradle Certified

      Floor

      • Cork flooring
      • Sisal (plant fiber) flooring

      Acoustic Panels

      • Customized wood slats
      • All slats made of responsibly harvested, Forest Stewardship Council – certified alder
    • Our UK facility's Smarter Working redesign reduced its carbon footprint by moving from three buildings to one, reducing floor space from 47,440 square feet to 21,154 square feet. From electrical wiring to plumbing fixtures and timber, the refurbishment reused existing building materials as much as possible.

      A "smart" lighting system saves energy, and the heat recovery system is 45 percent more fuel-efficient. The new office has facilities for cardboard crushing, paper and oil disposal, and composting.

Associates

With over 3,000 employees contributing their talents from California to England to China, our global team is our most valuable asset. We encourage our employees to stay involved with their communities and the environment, and support them in numerous ways, including:

Smarter Working
Health and Wellness
  • Our hyper connected culture, an increased need for business efficiencies and the blurring of work and personal lives has resulted in a shift we call Smarter Working. Plantronics has studied the way its customers are designing the workspaces, shifting their corporate culture and investing in technology to empower Smarter Working. We've found that a physical workspace that moves beyond high cube walls in favor of open, more collaborative spaces and "conference" room options that include small spaces for quiet focused work, team meeting rooms and video enabled chat rooms empowers employees to be more creative and innovative while saving the company fixed real estate costs through densification of office environments. A culture that embraces flexible working is also critical. Giving employees the ability to work wherever and whenever they are most productive increases moral and improves the bottom line. Of course, to make Smarter Working a success, companies must invest in the infrastructure to keep a distributed workforce connected. Plantronics truly is a thought leader in this space and has created its largest 'lab' at its California headquarters. The company knows firsthand how to build products that help people manage multiple phones, a variety of devices and applications.

    Smarter Working at Plantronics is about giving our associates greater freedom and flexibility in how, when and where they work and it's about developing the technology that will enable that to happen. Associates can work in the office; from home; on the road; wherever. This type of empowerment builds trust and allows employees to do whatever it is they need to do to be productive. Unified communications is all about providing the tools needed to work seamlessly in various environments. We work in a living laboratory for developing UC solutions. It enhances our understanding of how our products work and where they need to go to better serve our customers in the future. Smarter Working wasn't just rolled out as a launch and left to languish. This is an ongoing exercise. We learn from the experience of our associates and make adjustments accordingly.

  • Santa Cruz, CA
    Asia Pacific / Middle East
    Europe And Africa
    Tijuana, Mexico
    • We offer onsite health and wellness programs such as yoga, core strengthening, high intensity interval training, circuit training and Weight Watchers. Also, we have bi-annual health and wellness fairs, monthly health seminars led by physicians, and massages. These programs are available to all associates.

      We provide an indoor gym, bike lockers, outside basketball and volleyball courts, and access to local hiking and running trails for all associates.

      Earth Day Fairs: Every year, local organizations visit our headquarters to provide education on organic gardening, composting, water conservation, and beach cleanup days.

      We scored in the 85th percentile in employee commitment in our fall 2010 employee engagement survey (comparing Plantronics to a benchmark covering 160,000 tech employees worldwide).

      Our café serves certified organic produce and follows the guidelines of the Monterey Bay Aquarium Seafood Watch Program.

    • Our Human Resources department organizes annual health check-ups for all associates.

      World Car Free Day: Associates in Suzhou, China arranged a "No Car Day" to encourage a more environmentally friendly way of getting to work (shuttle bus, bicycle, or walking).

      "Shining Ideas on Global Citizenship": Our office in Suzhou, China created a competition to collect ideas for improving corporate social responsibility. Management is now implementing these ideas for further associate improvements such as better knowledge about safety and water conservation.

    • We offer associates gym memberships and bicycle purchase schemes. Team sport activities are also offered, including a Plantronics basketball, football, and bowling team. These teams compete with other business companies in local tournaments and leagues.

      Through our health insurance programs, we provide refunds for quitting smoking courses, health style advices, annual health checks, and more.

      Our European office scored 84% in a survey that was carried out to assess satisfaction/engagement after the Smarter Office refurbishment and introduction of Smarter Working.

    • Best Place to Work in Mexico: In 2011, 2012, 2013 and 2014 the Great Place to Work® Institute named Plamex the "Best Place to Work" in Mexico. This award is based on a national survey of employees who rate their companies on credibility, respect, fairness, pride, and camaraderie. Plamex was also chosen as a "Great Place to Work for Women" in 2010.

      Plamex is the only company in northwest Mexico certified by the Federal Labor Agency for embracing diversity. This certification is given to companies that hire people with disabilities, the elderly, HIV-positive people, and more.

      Valentine's Day weddings: Plamex hosts an annual wedding ceremony for employees who otherwise wouldn't be able to afford one. Nearly 600 people have been married at Plamex over the past 11 years.

      The State of Baja California certified Plamex in 2006 as a harassment-free workplace that respects human rights and guarantees equal labor practices. Plamex was the first company in the area to receive such a certification.

      Extensive employee benefits at Plamex include career development, family programs, educational programs, medical care, and housing assistance.

      Plamex offers an onsite day care center that cares for over 100 children.

      The Leadership Program, established in 2004, trains high-performing employees in leadership skills. Graduates of this one-year program have gone on to fill a variety of management positions in the company.

      Employee engagement programs such as Kids Days, antidrug DARE classes, parenting classes, career development, and rewards for high performance give Plamex one of the industry's lowest turnover rates.

      The Improving Quality of Life program offers 120 activities for employees, their families and the community. This program was recognized by the Secretary of Labor in Mexico City as the best of its kind in 2006.

      The School Merit Recognition program rewards employees' children and grandchildren who demonstrate academic excellence.

      Employees and their families are encouraged to participate in industry-wide sporting events such as basketball, volleyball, soccer, football, baseball, bowling, and cycling.

Product Stewardship

Our goal is to create safe, comfortable products that are easy to use. We strongly support global efforts to eliminate hazardous materials from all parts of the production process and packaging.

Product Development
Compliance and reporting
Take Back Program
  • Product Development

    Plantronics has always made every effort to deliver products that exceed our customers' expectations. True to this endeavor, we have implemented a number of process improvements to help evaluate the use of alternative or "green" materials in products and packaging.

    Our internal Green Design Team has worked to implement a formal environmental review process that takes into account evolving regulatory and customer requirements, as well as leading sustainability practices. In response to these design considerations, Plantronics has specified halogen-free and PVC-free materials in select new premium products going forward. In addition, Plantronics products began being designed phthalate free in 2011. We are currently working to remove phthalates from legacy products lines as well.

    We've also made our power supply units more energy-efficient, which complies with global regulations on product power consumption.

  • Compliance & Reporting

    Plantronics long history of supporting environmentally sound manufacturing processes has been recognized by numerous cities, agencies, and organizations over the years.

    RoHS and WEEE Compliance

    We were one of the first companies to achieve full compliance with the European Union's (EU) Restriction of Hazardous Substances (RoHS) directive. We worked closely with our suppliers to help ensure that our entire supplier network followed RoHS requirements.

    In Europe, we also led the way in complying with the EU's Waste Electrical and Electronic Equipment (WEEE) Directive: All discarded Plantronics products and packaging can be safely disposed of or recycled.

    Environmental management software has also improved our reporting capabilities for hazardous-materials legislation such as RoHS, REACH (Registration, Evaluation, Authorisation and Restriction of Chemical Substances), and California's Proposition 65. In addition, we access a data warehouse service to improve the level of information available about our product components.


    ISO Certification

    Each one of Plantronics' global facilities has ISO 9001 certification: We are recognized for having systems in place that ensure that we develop, produce, and deliver quality products. Our Mexico and Europe facilities have also achieved ISO 14001 certification, which ensures that we are constantly improving the ways our products are manufactured.


    Commitment Letters

    The letters below may be printed and distributed as necessary, to show our compliance with various environmental regulations around the world. For letters that certify compliance with a different law, or for questions regarding our commitment to other regulations, please contact our Quality Department at qualitydept@plantronics.com.

  • Plantronics Take Back Program

    The Plantronics Take Back Program allows our customers to safely dispose of their Plantronics products and prevent them from ending up in a landfill. Send us your end of life product and we will recycle it properly. Operating conscientiously is what we strive to do. Thank you for helping us meet that commitment.

    Mail your end of life Plantronics product (with postage paid) to:

    Plantronics Take-Back Program
    1470 Exposition Way, Suite 130
    San Diego, CA 92154

    Customers who purchased their headsets from AT&T can recycle their products through AT&T. For more information, visit http://www.att.com

    Alternatively, contact your local municipal office or recycling facility to find out how you can dispose of your end of life product.

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