The MDA100 QD switch makes the transition to softphones and unified communications seamless, without the need to invest in new headsets. Customer service representatives (CSRs) can effortlessly manage audio from different sources with limited need for additional training. Smart and straightforward, MDA100 QD helps manage your transition without disruptions.
Easy-to-access buttons also give visual mute status
Your Plantronics headset investment is protected
6-position configuration switch ensures desk phone and softphone compatibility
10-foot coil cable allows CSRs to move freely while on a call
In busy customer service centers, MDA100 QD helps manage audio with an intuitive switch. An easy-to-access mute button makes it simple to silence calls with confidence, while ten-foot coil cable allows CSRs to move freely during conversations. CSRs will be able to focus on delivering a great customer experience, instead of being distracted by the devices around them.
The MDA100 QD switch will help you effortlessly transition technologies. It's compatible with PCs, Macs, Plantronics Quick Disconnect (QD) headsets, and all major desk phones and softphones. You can also manage your inventory of MDA100 QD switches using Plantronics Manager Pro software subscription service. Pretty smart for something so simple.
USB and RJ 9 ports allow easy connectivity to leading softphones clients and major desk phones using the included USB cable and RJ 9 cables.
Designed to work with the latest QD based headsets from Plantronics without the need to invests in new headsets.