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Contact Center

Plantronics contact center headsets improve call quality and enhance metrics such as FCR rates. Our call center headsets contribute to heightened customer and agent satisfaction, providing all-day comfort and the best customer experience.

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Optimizing the agent-customer experience

Contact centers are often the first and last point of contact between a business and its customers. High quality customer communication, across multiple devices is no longer desired - it's expected. Plantronics headsets enable call center workers to provide customers with one seamless communications experience, while also increasing productivity and improving both agent and customer satisfaction.

"Plantronics wireless products allow us to achieve the goals in the call center, because we can do other work while handling calls."

Contact Center Manager

Our products can improve your business

For businesses that don't compromise on customer service, Plantronics high quality headsets can increase agent productivity and satisfaction.

    • SupraPlus Wideband
    • SupraPlus Wideband
    • It's not just what you say, it's how you're heard. The SupraPlus is the solution of choice for contact center agents the world over.
    • EncorePro
    • EncorePro
    • You can have it all with the EncorePro advanced features, comfort, crystal-clear voice, audio and style.
    • Vista™ M22
    • Vista™ M22
    • Plantronics M22 amplifier brings superior sound-quality, acoustic protection and compatibility with those telephones that do not allow direct connection of headsets.
    • CS500 Series
    • CS500 Series
    • Plantronics legendary CS family is setting a new wireless standard for desk phone communication with the CS500 Series.
    • Savi 700 Series
    • Savi 700 Series
    • Enjoy wireless freedom while seamlessly managing PC, mobile and desk phone calls with a single intelligent headset system.
    • CS500 XD Series
    • CS500 XD Series
    • Triple the number of wireless headsets in the same space without compromise

What does the future hold?

Communication and collaborative technologies are evolving. Is your business prepared to meet future customer expectations?

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Tools & Resources

Compatibility Guide

Quickly configure the right Plantronics audio devices, cables and accessories for all different environments.

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White Papers

Cutting the Cord: The Manager's Guide to Wireless Voice in the Contact Center.

Part 1: Discover
Part 2: Consider
Part 3: Decide

Warranty Info

We promise hassle-free, worry-free service, we mean it. If any product fails to perform to the highest standard, we replace it within 48 hours - guaranteed.

Learn more


Training videos

Corded Headset
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Stream (5:23) - High / Low
CS500
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M22 Audio Processor
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Stream (3:31) High / Low
Savi 700 Series
Download WMV
Stream (6:39) - High / Low

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