Plantronics understands how call centers are tested every day to provide a great customer experience. See how our Plantronics headsets can help.
At Plantronics we understand that your main concern is delivering a premier customer experience, and with our communications solutions we can help turn your customer service representatives into customer experience Superheroes. Today Contact Centers have evolved from mere call centers to Customer Service Centers, where relationships are cemented and your company’s reputation gets tested during every call. Contact Centers are no longer just places to solve problems; they’re proving grounds for your brand and improved customer experience.
Your people are your greatest asset. Provide your customer service representatives (CSRs) with high quality design and audio engineering they’ll notice. By arming your CSR’s with super-lightweight noise-canceling headsets, you’ll empower the most important part of your company.Learn more
With smarter headset solutions, your customer service representatives (CSR’s) can provide customers exactly what they need with ease. Arm CSR’s with superior audio technology that minimizes background noise and lets customers communicate with less aggravation. A better customer experience—that’s something you want people to talk about.Learn more
In order to run an efficient contact center, you need technology that works. Plantronics has a history of delivering superior audio and, durable and reliable products. With EncorePro we use aircraft-grade aluminum1 and laser-welded joints2 that respond to the daily rigors of your contact center. Protect your investment with stellar audio that works every time.Learn more
Next generation of our most popular headsets completley re-imagined for the demands o f the modern customer service center.
|Product name||Encore 510||Encore 520||Encore 530||Encore 540||Encore 710||Encore 720|
|Convertible: over the head, behind the neck, over the ear|
|Voice tube option|
|Extendible boom for optimal positioning|
|Ribbing for intuitive boom bending|
|Visual cues for microphone positioning||Tactile/audible cues for optimal boom positioning||Unibody boom construction|
|Foam ear cushion||Available as a spare||Available as a spare|
|Leatherette ear cushion||Available as spare||Available as spare||Available as spare||Available as spare|
|Easy snap on/off ear cushions|