Support Knowledge Base

Support
Search Knowledge Base

APA-2/APA-20/APA-23 (EHS Cable): How to Install on an Alcatel Lucent Touch Phone

This procedure explains how to install the APA-2/APA-20/APA-23 EHS cable, which is compatible with the following Alcatel Lucent phone models:

  • Touch 4029
  • Touch 4039

Procedure

Phone Requirements

The headset has to be enabled in the phone. To verify this:

  1. Go to Settings > Set > Plug into jack > Headset on the phone.
  2. Make sure the Headset checkbox on the main screen is unchecked. The phone then automatically detects the headset when it is plugged in.

To Install the EHS Cable

  1. On your base, set your compatibility switch and speaking and listening volumes to the following:
     
    SettingCS50/CS55/CS70/CS70N/ CS351N/CS361N
    Cable APA-2
    CS500 Series
    Cable APA-20 or APA-23
    Savi Office/700 Series
    Cable APA-20 or APA-23
    Compatibility1AA
    Speaking VolumeB22
    Listening Volume233
     Image of SettingsImage of SettingsImage of Settings
  2. Connect your EHS cable to your phone as follows:
     
    Image

Sign up to receive news and exclusive offers from Plantronics