• Products & Solutions
  • Partners
  • Support

Support Knowledge Base

Support
Search Knowledge Base

Explorer 240/395 Series: How to Pair

How do I pair my Explorer 240 Series headset with my cell phone or other device?

Procedure

Products Affected: Explorer 240, 242, 243, 245, and 395

First time pairing:

Explorer 240 Series QuickPair Process

The Explorer 240 Series of headsets feature QuickPair technology, which means that the first time you turn the headset on, it automatically goes into pairing (discoverable) mode. To pair the headset,

  1. Turn on your device’s Bluetooth feature.
  2. Turn the headset on. The light on the headset should start flashing an alternating red-blue. If it doesn't, refer to the "Subsequent pairing" instructions below. Set the headset aside.
  3. On your cell phone, go to the Bluetooth menu and search for (or add) a device. The cell phone should find the headset. It will appear as "2xxPlantronics" (the Explorer 395 will appear as "3xxPlantronics") in your list of devices.
  4. If prompted for a passkey, enter 0000 (four zeros). Note: Do not be alarmed if your phone does not prompt you for a passkey, because many phones do not.

Subsequent pairing:

Explorer 240 Series Pairing Process

If you need to pair the headset to your phone again - or to another device - you can do so by performing the following:

  1. Turn on your device’s Bluetooth feature.
  2. Turn the headset on.
  3. Press and hold the call control button for about 5-6 seconds until the light on the headset starts flashing an alternating red-blue. Release the button and set the headset aside.
  4. On your cell phone, go to the Bluetooth menu and search for (or add) a device. The cell phone should find the headset. It will appear as "2xxPlantronics" (the Explorer 395 will appear as "3xxPlantronics") in your list of devices.
  5. If prompted for a passkey, enter 0000 (four zeros). Note: Do not be alarmed if your phone does not prompt you for a passkey, because many phones do not.

Sign up to receive news and exclusive offers from Plantronics