• Products & Solutions
  • Partners
  • Support

Support Knowledge Base

Support
Search Knowledge Base

SupraPlus (CS351/CS361): How to Answer a Call on the Headset

Using Your Wireless Office Headset to Remotely Answer Calls

Procedure

In order to remotely answer a call with your wireless headset, you need a handset lifter accessory.* The handset lifter enables you to remotely pick up the hand receiver by pressing the call control button on the headset when you recieve an incoming call.

You need either a Model HL1 or HL10 handset lifter, depending on the shape of your phone. If your phone has a curved edge on the left, or if your phone is set at an extreme angle, you will need an HL1. The HL10 needs a flat edge for placement. TIP: Make sure the wireless unit (not the lifter) is connected via a handset port on the phone and not a headset port.

For purchasing information, click here.

For more information on handset lifters, click here.

HL10:HL1:

* The lifter only lifts the handset. If your phone requires you to press a button to receive a call, you will still have to do so.

Sign up to receive news and exclusive offers from Plantronics