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Plantronics Manager: How to Identify a Firmware Archive for a Specific PID

Article ID : 000023450

This article explains how to identify firmware update archives for specific product IDs (PIDs) in your network share file location.

  
 

Procedure

Firmware update archives contain the word "firmware" in the filename, and the PID appears directly after "firmware". (See below).
 
User-added image
 
PIDs are mapped as follows:
 
Product PID
Blackwire C310 C03E
C01E
C022
C00E
C023
C038
Blackwire C315
 
C027
C026
C04A
Blackwire C315.1 C037
Blackwire C320
 
C00F
C024
C01F
C03F
C025
C039
Blackwire C325
 
C029
C028
C04B
Blackwire C325.1 C03A
Blackwire C435
 
C04E
C032
C033
Blackwire C510
 
C04F
C015
C01A
C016
C019
Blackwire C520
 
C050
C01B
C01C
C017
C018
C036
C052
C035
Blackwire C725 C034
MDA200 AD03
MDA220 AD04
Savi 700 Series AC01
AC11
Savi 400 Series AB01
AB02
AB11
AB12


 

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