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Plantronics currently ships direct to consumer only to the United States, United Kingdom, Germany, France, Italy, Finland, Netherlands, Spain, and Australia.

BackBeat 500 Series How to Pair

Article ID : 000023520

This procedure explains how to pair your BackBeat 500 Series headset to your phone or to another Bluetooth device.


To pair your BackBeat 500 Series the first time:
  1. Slide the power switch to the ON position. You will hear "pairing" and the LEDs will flash red and blue.

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     2.  Activate Bluetooth® on your device and set it to search for new devices.
  • iPhone: Settings> Bluetooth > On*
  • Android: Settings>Bluetooth > On> Scan for devices*
           NOTE * Menus may vary by device.

     3. Select "PLT BB 500 Series." Once successfully paired, you will hear "pairing successful" and the headset LEDs will stop flashing.
If necessary, enter four zeros (0000) for the passcode or accept connection.
To pair your BackBeat 500 Series to a second mobile device or to re-pair to the original device:
  1. Slide and hold the power button towards the Bluetooth icon until the LEDs flash red and blue.
  2. Select "PLT BB 500 Series" in your device's Bluetooth Settings.
To pair to a Mac
If your Mac is Bluetooth enabled, you can pair your headset to it. 
  1. Place your headset in pair mode (slide and hold the power button towards the Bluetooth icon). You will hear "pairing" and the LEDs will flash red and blue.
  2. On your Mac, choose Apple menu > System Preferences > Bluetooth. 
  3. Click Set Up New Device or "+", select "PLT BB500 series stereo" and follow the onscreen instructions.

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