The S10 and S11 use the same amplifier base, but they come with different styles of headsets. The S10 headset is convertible and can be worn around-your-ear (earloop style) or over-your-head (headband style). The S11 headset is a simple headband style.
The S12 is the newer version of the S10. Both include the same convertible headset, but the S12 amplifier is updated with a newer look and feel. The new S12 base does not include a tone controller.
Plantronics welcomes suggestions and feedback that can help us improve the products and services we provide.
For product support and customer service related inquiries, please choose from the following options: