BT600 and BackBeat Sense Known Issue: Cannot Restart Held Call from Headset
Article ID :
Issue: If the BT600 is unplugged and then plugged back in while there is an incoming ringing call, a single key press on the BackBeat Sense will not answer the call. However, if the incoming call is answered with the softphone, a single key press on the Sense will end the call.
Resolution/Workaround: Resume the call using the softphone rather than the headset.