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BT600 and BackBeat Sense Known Issue: Cannot Restart Held Call from Headset

Article ID : 000022845
Issue: If the BT600 is unplugged and then plugged back in while there is an incoming ringing call, a single key press on the BackBeat Sense will not answer the call. However, if the incoming call is answered with the softphone, a single key press on the Sense will end the call.

Resolution/Workaround: Resume the call using the softphone rather than the headset.

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