Shopping cart

Product Quantity Price Subtotal
Cart Subtotal
Plantronics currently ships direct to consumer only to the United States, United Kingdom, Germany, France, Italy, Finland, Netherlands, Spain, and Australia.

Plantronics Hub: Release Notes for Versions 3.5 and Earlier

Article ID : 000023125
Version 3.5

May 18, 2015: Plantronics Hub Version 3.5

What's New
  • Plantronics Aware for Lync merged into Plantronics Hub
  • MSI installation files for Plantronics Hub available in both 32 and 64bit
  • Simplified interface for multi-piece devices
  • Plantronics Manager released
Resolved Issues
  • Mute notification balloon for MuteOn always shows MuteOff for Bluetooth devices (v3.5.51033.17958)
  • Hub installation is finished with error and Hub is not started (v3.5.51033.17958)
  • "Please close these applications" dialog is always behind main installation window (v3.5.51033.17958)
  • Silent bootstrapper update failure (v3.5.51033.17958)
  • With Cisco Jabber 10.5.4 attempting to answer a second call, put the call on hold at GUI but not at HS (v3.5.51033.17958)
  • Flashing ends the call on hold on Cisco Jabber 10.5.4 (v3.5.51033.17958)
  • Can't install WMI on system with Chinese language (v3.5.51033.17958)
  • Mac: Install with user disabled metrics setting still leaves metrics setting on (v3.5.51033.17958)
  • Can't uninstall Hub 3.5 (v3.5.51033.17958)
  • Hub does not respect 24 hour time format (v3.5.51033.17958)
  • Mac Hub 3.4 to 3.5 upgrade fails (v3.5.51033.17958) 
  • Spokes 2.8 to Hub 3.5 upgrade fails (v3.5.51033.17958) 
  • Ending a held PC call holds an active mobile or deskphone call
  • Legend/Edge with Lync: systray mute/unmute command is allowed, but has no effect on mute state
  • Unable to pause music and initiate a call with Calisto 620
  • A number of Hub UI items are not localized
  • Presence not working with Hub 3.4 and Aware 3.4
  • Descriptions (beyond device name) are missing for Blackwire 725, Calisto 610, and Clarity 340
  • Primary device isn't persistent
  • Hub displaying nothing when Silent FW update starts after Hub restart
  • Swyxit! Softphone name not sent to display device upon Hub connection
  • Support screen: incorrect date format
  • DA80: There are several inconsistencies in Advanced settings screen
  • Ending a held PC call holds an active Mobile or Deskphone call
  • Missing Blackwire 700 series PIDs
  • Update fail if user unplug Clarity 340 during DFU process
  • Hub incorrectly requesting link when auto-answer feature enabled
  • Cisco Jabber Plugin: Blank window appears when answer a call from Plantronics speakerphone
  • REST API cannot get DTMF dialed digits using CallServices/CallEvents
  • Hub process is not being started after silent upgrade
  • Multiple device call control support should be enabled only for Cisco Jabber Plugin
  • Lync 2013 option in Target Softphone not appearing after installing Aware for Lync
  • Clarity 340: when press call end with Jabber call on hold, the call is resumed and screen remains idle
  • Wearing Preference for Volume Control setting is incorrectly displayed for unsupported device 
  • Additional miscellaneous bug fixes and enhancements
Known Issues
Version 3.4

March 25, 2015: Hub Version 3.4

What's New
  • Support for the Clarity P340 USB Handset
  • Support for the DA80 including “Smart Lock” functionality
  • Support for Avaya Communicator v2.1
Resolved Issues
  • Call control lost during conference call in Lync 2013
  • On startup, Hub for Windows calls recipient of open Lync IM window
  • Uninstall order:  Aware must be uninstalled prior to Hub
  • Firmware update disappears if other connected device is unplugged
  • Lync Aware update is no longer available after a Hub update completes
  • Headset icon not visible in Mac OS X Yosemite Dark Mode
  • "Ring both PC and Headset" option causes ringtone to continue for second incoming call
  • “Wearing Preference for Volume Control” option reverts to “No Change” immediately following a user change
  • Hub reports connected to a Voyager Legend UC when connected to Voyager Edge UC or Voyager Pro UC
  • “Wearing Preference for Volume Control” option reverts to “No Change” immediately following a user change
  • Lync status remains "In a call" for a long time after call terminated when “Auto Update My Presence” is On
  • Silent firmware update should wait if user is in a call
  • Lync call dropped due to presence status change
  • Release Notes link for Savi 7xx update takes user to wrong web page
  • Unhandled exception in PlantronicsTAPI.dll with ShoreTel Communicator 14.2
  • Cisco Jabber call with Calisto 8xx is ended in the device but not on softphone
  • Hub for Mac shows Hub window on system start
  • Incoming call ringtone cannot be heard with SwyxIt!
  • dllhost.exe exhibits high CPU and memory usage with Lync Aware
  • MS OC/Lync Dial-Tone setting not working with Savi 7xx and D100M/Savi 435
  • Hub with Lync Aware fills the Windows event log with event 0
  • Setting option "Locked and hidden from users" in Manager Pro doesn't hide locked settings in Hub
  • LED for second incoming call is not blinking green on Savi 7xx
  • Mute from Avaya one-X Communicator is not reflected in Hub icon
  • Additional miscellaneous bug fixes and enhancements
Known Issues  
Version 3.2

October 31, 2014: Hub Version 3.2

What's New
  • Multi-device support for Cisco Jabber
  • Compatibility with Mac OS 10.10 (Yosemite)
Resolved Issues
  • Manager Pro which contains many devices doesn't produce device inventory report
  • Get a server error when clicking on a user in Manager Pro
  • Metrics selection of "disabled" during install not being respected in Hub UI
  • IT admin not receiving emails when updates added to Manager Pro
  • "Caused by" code is displayed when table is opened in the new window
  • Export is limited to 100 users
  • Manager Pro doesn't send updates and settings
  • Lync Aware update is pushed to Mac end users following Hub 3.1 update
  • Selecting the Devices menu option opens the "preconfigure device" window
  • Headset type shown in Hub is 'Bluetooth'
  • Hub is sending invalid metrics
  • Calisto 620: Incoming active and muted call is ended when pressing Call button
  • Changing setting on one tab enables Apply buttons on all tabs
  • Typos/inconsistencies in names of some Device Settings for Savi 7xx and Blackwire 7xx
  • Incorrect audio settings for Savi Office
  • With Lync 2013, Presence state is not updated per user settings after ending a call
  • Voyager Pro UC: Values for Mobile Phone & PC ringtone volume settings mislabeled
  • Hardcoded TCP port 32001 used by REST service causes error message at restart with Avaya Flare (and possibly other apps)
  • Savi 7xx: When Default Phone Line is set to Mobile or Deskphone and then opened with the headset it immediately goes to Hold state
  • Update from 3.0 to 3.1 failed while in a call
  • Calisto 240: Can’t end call when initiated from dial pad
  • User installer setting to not allow metrics collection is not respected when app is installed
  •  Hub is not linking to the Release Notes
  • Incorrect Sensors & Presence options shown for Savi 7xx, Savi 4xx, Blackwire 3xx, Calisto 620 and Calisto 8xx
  • Calisto 620: Mute Reminder Volume setting shouldn't be shown
  • Calisto 620: 2nd Inbound Call setting not working for Ring Once and Ignore
  • Additional miscellaneous bug fixes and enhancements
Version 3.1
October 6, 2014: Hub Version 3.1

What's New
  • Improved presence status functionality in Plantronics Aware for Microsoft Lync 2013
Resolved Issues
  • Plantronics Hub crashes after disconnecting primary device
  • Plantronics Hub crashes after changing primary device during an active call
  • Plantronics Hub crashes if a plugin returns an error on initial start up
  • Plantronics Hub crashes after getting update wherein call control is turned on
  • Plantronics Hub crashes during Skype call
  • Plantronics Hub crashes when M1100 is connected via PC USB port or when headset is selected within Hub
  • Plantronics Hub crashes when unplugging Blackwire C710 from USB port
  • Savi 700 series battery depletes quickly when Hub is installed 
  • Lync 2013 not shown as "connected" in Hub after user installs Plantronics Aware
  • Lync plugin install and uninstall issues
  • Conflict between Lync plugin and Plantronics Hub causes Hub to crash
  • When using a Bluetooth device, user is provided an incorrect "Check for Updates" link 
  • If a second incoming call is ignored, first call is forced on hold for both SwyxIt parties
  • Client connection issue with proxy .PAC file
  • Additional miscellaneous bug fixes and enhancements
Known Issues

Filter by

Need more help?

Contact Support

Sign up to receive news and exclusive offers from Plantronics