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Plantronics Manager/ Plantronics Manager Pro: Managing Updates in 3.9

Article ID : 000023356

 

How are updates different in 3.9?
In 3.9, we have taken a common approach to product/software management by providing IT with “policies” for each product. Policies apply to software and firmware, incorporating both settings and version requirements. The policies can be customized to define your users’ experience. For example, when Plantronics Hub 3.9 is released (any time now), you can access the Plantronics Hub policy, select version 3.9, and apply it to all or a subset of users.  Policies can be edited and redeployed to different groups as required.  Simple!
 
What happened to the updates I had deployed in 3.8?
In 3.8, deployed firmware and software updates were found in History > Updates.  All active updates found in 3.8 have been migrated into the policy structure in 3.9.  Updates that had been deleted, removed or expired were not migrated.   
 
Where can I find my previously deployed firmware/software updates in 3.9?
Previously deployed updates can be found under the applicable device header in Policy > Firmware or Policy > Software.  Updates that were previously deployed to all users became the default policy for the product/software in question.  Updates that were previously deployed to a specific group or groups of users became a custom policy for the product/software in question. 
 
I was contacted by Plantronics prior to the upgrade and assisted with documenting my custom settings.  How do I recreate these in 3.9?
 
Software Settings
To recreate your custom software settings, go to Policy > Software and expand the applicable Plantronics Hub client.  If your custom settings were applied to all users, select and customize the default policy.  If your custom settings were applied to a specific group(s) of users, select Add Policy to create a custom policy and adjust settings according to your previously documented configuration.
 
Product Settings
To recreate any custom product settings, go to Policy > Firmware and expand the corresponding device.  If your custom settings were applied to all users, select and customize the default policy.  If your custom settings were applied to a specific group(s) of users, select Add Policy to create a custom policy and adjust settings according to your previously documented configuration.

 

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