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Smart Presence Application for Lync 2013

The Smart Presence application runs on top of our Spokes software and provides certain presence-based features for Lync 2013.

The following prerequisites are required to install the Smart Presence application:

  • Plantronics Spokes software for Windows version 2.8 or higher 
  • Microsoft .NET Framework 4.0
  • Microsoft Lync 2013
Note: This app will work with any of our Spokes-supported devices.

This application includes the following features:

  • If you are on one of our headsets that can be connected or paired to both PC and mobile phone concurrently, the Smart Presence app will automatically set your Lync presence to "In a Call" when you are on a mobile phone call.
  • If you are on one of our headsets that can be connected or paired to both PC and desk phone concurrently, the Smart Presence app will automatically set your Lync presence to "In a Call" when you are on a desk phone call.
  • If you use other softphones in addition to Lync, Lync will automatically update your presence to "In a Call" when you are in a call using a different softphone.
Additional information can be found in the install notes.

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