Shopping cart

Product Quantity Price Subtotal
Cart Subtotal
Plantronics currently ships direct to consumer only to the United States, United Kingdom, Germany, France, Italy, Finland, Netherlands, Spain, and Australia.

Voyager 510S/510SL/510SL+ Troubleshooting: Base Unit (500A) Multipoint Issue

Article ID : 000006801


Why isn't multipoint working with my 500A (510S base unit)?


The 500A (510S base unit) uses the "headset" (HSP) profile. If the cell phone is using the same profile, you will have to go out of range of the 500A in order to connect to the cell phone. If you can, change the profile within the cell phone to use the "handsfree" (HFP) profile. Doing so will eliminate this issue.

Need more help?

Contact Support

Sign up to receive news and exclusive offers from Plantronics