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.Audio 995 Troubleshooting: Headset Did Not Connect to the Wireless USB Adaptor on First Use

Question

My headset did not connect to the wireless USB adapter on first use. What can I do?

Answer

If you find that the headset did not connect to the wireless USB adapter on first use:

  • Ensure the headset is fully charged and powered on.
  • Ensure that the wireless USB adapter is plugged into a powered USB port. If the port is powered, the LED on the wireless USB adapter will be lit.
  • If the wireless USB adapter is plugged into a USB hub, ensure that the USB hub is turned on.
  • If all of the above fails, then follow the steps to pair the headset to the wireless USB adapter.

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