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Computer USB Headsets and Pentium 4 Processors

Article ID : 000006546

Question

Are there any problems using the DSP headsets with Pentium 4 computers?

Answer

If you have a Pentium 4 computer and you are experiencing any issues you may need to update your headset to the latest  firmware. Obtain the  latest Firmware off our website.  It is the FW-Updater that is needed. A work-around is to use a self-powered hub to plug the headset into. Since several popular hubs have been shown to be ineffctive at resolving this issue, please contact Plantronics to obtain a list of hubs that are known to work. Installing a PCI-USB card will also usually resolve this issue.

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