I use a Savi 440 with an MDA200 connected to my desk phone. I am using your EHS cable. The headset does not provide a ring alert. Can this be corrected?
Unfortunately no. It is not possible for the MDA200 to provide an incoming call alert (ring alert) to the Savi 400 through the EHS cable. This limitation is not unique to any specific phone brand or model.
Plantronics welcomes suggestions and feedback that can help us improve the products and services we provide.
For product support and customer service related inquiries, please choose from the following options: