Shopping Cart

Product Quantity Price Subtotal
Cart Subtotal
×

Savi 700 Series/CS500 Series with APV-63 Troubleshooting: Inconsistent call control with Avaya 14xx phones

Article ID : 000014498

Question

I do not get consistent call control with Avaya 1408/1416 phone running R4 SP3 firmware and Plantronics EHS APV-63. What is the issue?

Answer

This is a firmware defect. Avaya addressed this issue in R4 SP4 (alias version 38.0 vintage 07), which was released in Feb 2014.

Search by Keyword or Article ID

Sign up to receive news and exclusive offers from Plantronics