Shopping cart

Product Quantity Price Subtotal
Cart Subtotal
Plantronics currently ships direct to consumer only to the United States, United Kingdom, Germany, France, Italy, Finland, Netherlands, Spain, and Australia.
×

SupraPlus Wideband Troubleshooting: Unable to Hear Callers

Article ID : 000019298

Question

When I answer a call on my SupraPlus Wideband headset, I am unable to hear callers. How can I fix this issue?

Answer

To resolve this issue, try the following:
  • Ensure that the Quick Disconnect is connected.
  • Ensure the headset is in a proper position.
  • If you use the amplifier, ensure it is correctly installed.
  • If you use the amplifier, increase the volume control on the amplifier.
  • Change amplifier's configuration switch to a different position.

Need more help?

Contact Support

Sign up to receive news and exclusive offers from Plantronics