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Plantronics Hub for Mac: Does Not Show Avaya Equinox Softphone After Upgrade

Article ID : 000023528

Question

I upgraded from Plantronics Hub v3.9x to v3.10 on my Mac, and I do not see Avaya Equinox listed as a supported softphone. What can I do?

Answer

To resolve this issue, uninstall Plantronics Hub, and then reinstall it using the install file from the Downloads & Apps page of our website.

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