Today Plantronics software delivers enhanced operability and audio to further enhance products across our portfolio. Spokes enables the integrated call control features for Plantronics audio devices including call answer/end and synchronized mute with your softphone.
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Download the new Plantronics Plugin for Cisco Jabber 9.2.4 and get remote call answer/end and mute synchronization with supported Plantronics devices.
You may also install Plantronics Spokes for Windows v2.8 temporarily for additional functionality such as easy device customization. If you wish to install both the Plantronics Plugin for Jabber and Plantronics Spokes for Windows, please refer to the Install Notes (provided below) for relevant information and known limitations.
Smart Presence for Microsoft Lync 2013 is an application from Plantronics that provides enhanced presence capabilities for Microsoft Lync 2013 when used with Plantronics Spokes for Windows software and Plantronics headsets. Features include changing Lync 2013 presence status to IN A CALL when you are on a mobile, desk phone or another softphone call using a supported Plantronics headset. Earlier versions of Microsoft Lync and Office Communicator do not require this application software.
Download the latest release of Plantronics software now and automatically get remote call answer/end with the softphones listed below. Included in the download is the newly designed Plantronics Control Panel for easy device customization. Adjust your mute tone, change your ring settings, or manage your Media Player settings all from the intuitive Control Panel.
Additional softphones which provide remote call control with some Plantronics devices as plug-and-play and do not require Spokes software:
*Cisco IP Communicator can provide remote call control with or without Spokes software
**Plug-and-play with Plantronics devices is provided by the softphone vendor using Plantronics SDK. Plantronics Spokes for Windows cannot co-exist with these softphones and must therefore be uninstalled.Some softphones may not fully utilize all the features and functionality available in Plantronics devices