Downloads & Apps

Spokes™ Software for Windows®

Today Plantronics software delivers enhanced operability and audio to further enhance products across our portfolio. Spokes enables the integrated call control features for Plantronics audio devices including call answer/end and synchronized mute with your softphone.

For complete release notes, click here.

For Windows Desktop

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Plantronics Plugin for Cisco Jabber

Download the new Plantronics Plugin for Cisco Jabber 9.2.4 and get remote call answer/end and mute synchronization with supported Plantronics devices.

You may also install Plantronics Spokes for Windows v2.8 temporarily for additional functionality such as easy device customization. If you wish to install both the Plantronics Plugin for Jabber and Plantronics Spokes for Windows, please refer to the Install Notes (provided below) for relevant information and known limitations.

For Windows Desktop


Plantronics Smart Presence Application for Lync 2013

Smart Presence for Microsoft Lync 2013 is an application from Plantronics that provides enhanced presence capabilities for Microsoft Lync 2013 when used with Plantronics Spokes for Windows software and Plantronics headsets. Features include changing Lync 2013 presence status to IN A CALL when you are on a mobile, desk phone or another softphone call using a supported Plantronics headset. Earlier versions of Microsoft Lync and Office Communicator do not require this application software.

For Windows Desktop

More About Plantronics Software

Download the latest release of Plantronics software now and automatically get remote call answer/end with the softphones listed below. Included in the download is the newly designed Plantronics Control Panel for easy device customization. Adjust your mute tone, change your ring settings, or manage your Media Player settings all from the intuitive Control Panel.

  • Avaya Aura Agent Desktop, V6.3
  • Avaya IP Softphone V6.0 SP9 and V5.2 SP5
  • Avaya IP Agent V7.0 SP8 and V6.0 SP18
  • Avaya one-X Communicator V6.2 SP2 and V6.1 SP8
  • Avaya one-X Agent V2.5.5
  • Cisco IP Communicator V8.6.4.0 and V7.0.6.0 configuration tips
  • Cisco Jabber v 9.7 download plugin
  • Cisco UC Integration for Microsoft Office Communicator (CUCIMOC) V8.0 (3)
  • Cisco UC Integration for Microsoft Lync (CUCI-Lync) V8.6 (2) (CUCI-Lync V9.2.3 and above require the
    Plantronics Plugin for Cisco Jabber for remote call answer/end)
  • Cisco Unified Personal Communicator (CUPC) V8.6(3) and V8.0(3)
  • Cisco WebEx Connect V7.2.2
  • Microsoft Office Communicator R2 3.5 (3.5.6907.268)
  • Microsoft Lync 2013 (15.0.4649.1000) and 2010 (4.0.7577.4446)
  • NEC Univerge SP350 V6.2 and V5.2
  • Shoretel Communicator v14.1 and v13.2
  • Skype v6.18

Additional softphones which provide remote call control with some Plantronics devices as plug-and-play and do not require Spokes software:

  • 3CX Phone System Client **
  • 8x8 Virtual Office Desktop v3.8 and above **
  • Aastra 2380ip(3.0.8)**
  • Aastra 400(1.0)**
  • Alcatel-Lucent Softphone 4980 ( and higher)**
  • Alcatel-Lucent Pimphony (6.3 and higher)**
  • Alcatel-Lucent My Instant Communicator (6.5 and higher)**
  • Alcatel-Lucent IP Desktop ( and higher)**
  • Broadsoft BroadTouch Business Communicator (UC One) v20.0.1 or higher (requires Spokes software)
  • Caseris CAESAR **
  • Cisco IP Communicator V8.6(1) and V7.0.6.0, * configuration tips
  • CounterPath Bria (3.2 and up)**
  • CounterPath X-lite 4.0**
  • Estos ProCall **
  • GlobalIPTEL Juggler **
  • Microsoft Office Communicator, Microsoft Lync (With Microsoft optimized products)
  • Nfon softphone **
  • SAP BCM v7.0 SP4 **
  • Telepo BCS**
  • Unify OpenScape Personal Edition v4.0**

*Cisco IP Communicator can provide remote call control with or without Spokes software

**Plug-and-play with Plantronics devices is provided by the softphone vendor using Plantronics SDK. Plantronics Spokes for Windows cannot co-exist with these softphones and must therefore be uninstalled.

Supported Operating Systems: Windows XP, Vista (32-bit/64-bit), Win7 (32-bit/64-bit)

Some softphones may not fully utilize all the features and functionality available in Plantronics devices

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