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When you deploy softphones in your customer service center, Plantronics DA Series USB audio processors deliver a more complete audio experience by providing context for every call. The DA Series offers exceptional audio quality and control while helping you gain deeper insights, and meet OSHA and Noise at Work specifications. When combined with Plantronics Manager Pro, an additional service, you will be able to communicate with intelligence and create new experiences for your team and customers.
Remotely monitor and maintain audio devices
Acoustic exposure algorithms help meet local regulations
Superior noise cancellation with automatic gain control
Provides walkaway convenience with QD-equipped headsets
With Plantronics Manager Pro, an additional service, IT can remotely monitor, manage, and maintain headsets company-wide, to help ensure that customer service representatives are ready to take every customer call. No IT help desk backlogs, no more running from user to user for adjustments, fixes, or updates. For IT, it means simplicity. For the customer service representative, consistency. And for the customer, satisfaction.
|Advanced audio processing||√||√||√|
|Noise at Work and G616/AAL support||√||√||√|
|Automatic gain control||√||√||√|
|Transmit noise suppression||√||√||√|
|Stereo audio support||√|
|QD style||4 pin||4 pin||6 pin|
|Headset compatibility||EncorePro 500/700 Series, Legacy tops||EncorePro 500/700 Series, Legacy tops||EncorePro 500/700 Digital Series|
|Call answer/end, mute and volume controls*||√||√|
|Advanced audio processor inventory management**||√||√||√|
|Supports advanced headset inventory management**||√|
|Download Firmware Updates (DFU)**||√||√||√|
*Supported by Plantronics Hub v3.4 or later.
**Supported by Plantronics Manager Pro 3.8 or later; service offered separately.
|Advanced audio processing||Yes|
|Noise at Work and G616 support||Yes|
|Automatic gain control||Yes|
|Transmit noise suppression||Yes|
|Stereo audio support||DA90|
|QD style||4 pin, 6 pin (DA90)|
|Headset compatibility||EncorePro 500/700 Series, Legacy tops (DA70, DA80)|
|Call answer/end, mute and volume controls*||DA80, DA90|
|Advanced audio processor inventory management**||Yes|
|Supports advanced headset inventory management**||DA90|
|Download Firmware Updates (DFU)**||Yes|