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Savi Talk (WT100/T) Troubleshooting: Headset Distortion

Article ID :
000006833

Question

Headset is Distorted

Answer

If you are experiencing headset distortion, try the following:
  • Lower the desk phone speaking volume and/or desk phone listening volume on the base. For most telephones, the correct setting is position 3.
  • If your desk phone has a volume control, lower until the distortion disappears.
  • If the distortion is still present, adjust the headset volume control to lower the headset speaker volume.
  • If the distortion persists, lower the Desk Phone Listening Volume on the base.
  • Make sure there is 30cm between your base and your computer, and 15 cm between your base and your telephone.

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