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BackBeat 903/906 Troubleshooting: Can't Hear Music from Phone

Article ID :
000006931

Question

I Can't Hear Stereo Music from My Phone

Answer

For stereo listening, your Bluetooth phone must support the Bluetooth Advanced Audio Distribution Profile (A2DP), which defines how Bluetooth devices stream stereo quality audio from one device to another.  See your phone's user manual to determine if it has this Bluetooth profile.

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