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M1100 Troubleshooting: No confirmation tone after rejecting a call

Article ID :
000006811

Question

Why didn't I hear a confirmation tone after I rejected a call?

Answer

Basic Description No low tone plays after rejecting an incoming call, because the voice recognition feature activates. Product M1100 Cell Phone(s) Affected All cell phone models Resolution None planned Workaround None Steps to Reproduce
  1. Pair and connect to a cell phone.
  2. Receive an incoming call.
  3. Hear the "incoming call" voice alert end and ring alert in the headset.
  4. Press the call control button for one second to reject the call. No tone plays to indicate the call was rejected.
Basic Cause This is a feature of the voice recognition. Date Raised 29 Sep 2010

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